Workflow Automation for UK Lettings Agents: We Find the Waste First

Built round your own process, so it fits how your team already works.

Agents & Automations is the build stage for UK property management and lettings firms. It starts from £3,000, with the scope agreed after the audit and the price quoted before work starts. We build the workflow automations and AI agents that take the work off your team, and only the ones the audit shows are worth building. Book a free Snapshot Call to start.

Workflow automations

A fixed set of steps that runs the same way every time. Something arrives, the right things happen, and nobody has to remember. Best for repeat jobs with clear rules.

AI agents

An agent reads, decides and acts inside limits you set. It covers the judgement calls a fixed rule can’t, and hands over to your team when it is unsure. Best for messy inputs that need reading.

Typical builds for lettings and property management

• Maintenance requests. Reported, triaged, sent to the right contractor and tracked until it is done.
• Tenant enquiries. Answered at once from your own information, and passed to a person when it needs one.
• Rent arrears. The right reminder at the right time, escalated by your rules.
• Owner reports. Pulled from your systems and sent on schedule, with no end-of-month spreadsheet.

An example of how a build works

A maintenance request at a lettings agency, in five steps. This is an illustration of how a build works, not a client case.

1. Trigger. A tenant emails “The boiler has stopped again.”
2. It reads the message. Finds the property, the tenancy and how urgent it is.
3. It checks the rules. Contractor rota, landlord spend limit, repair history.
4. It does the job. Books the contractor, tells the tenant, logs the work.
5. A person steps in. Anything unclear or over the limit goes to your team, with the full picture attached.

Price and scope

• Price. From £3,000.
• Builds. Workflow automations and AI agents.
• Scope. Agreed after the audit.
• Quote. Given before work starts.

It starts from the STOIC operational audit for lettings agents. See all Peak13 services for UK lettings agents or return to the Peak13 homepage.