STOIC Operational Audit for UK Lettings Agents: We Find the Waste First

We trace where your time and money go and rank it. You get a costed list, not an opinion.

The STOIC Audit is a 5-day operational audit for UK property management and lettings firms. It costs £997, one-off. We look at how the operation actually runs, trace where time and money go, and rank what we find. Book a free Snapshot Call to start.

What the audit covers

STOIC stands for Survey, Trace, Order, Interrogate and Cost. Each step builds on the one before it.

• Survey. We look at the operation as it actually works, and hold leadership’s view up against what happens on the ground.
• Trace. We follow one job through every department to see where the time and money actually go.
• Order. We rank what we find by impact against effort and keep the vital few. What we leave alone gets named.
• Interrogate. We pressure-test the opportunities on an impact and effort matrix, and go looking for hidden dependencies before anything gets bought. You get the top three, in order.
• Cost. We put a number on it, in time and money. Hours reclaimed × rate × 52 = annual value.

What you get

A costed list, not an opinion: the problem, with a number on it, and the top three opportunities in order. You can see how the sum works on your own figures with the savings calculator on the homepage.

Price, length and guarantee

• Price. £997, one-off.
• Length. 5 days.
• Method. Survey • Trace • Order • Interrogate • Cost.
• Guarantee. £100K+ found or you do not pay (10+ staff).

The guarantee applies to businesses with 10+ staff. Below that, the audit runs without it. “Found” means the potential savings identified once the initial assessment is complete.

Where the audit leads

The build follows from what the audit finds. See workflow automation and AI agents for lettings agents, or the embedded operations retainer, whose first month includes the audit. You can also read about all Peak13 services for UK lettings agents or return to the Peak13 homepage.